FAQ
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FAQ #1
Care and washing
Hand wash or machine wash in cold water on a delicate setting.
Tumble dry at low heat on a delicate setting. Over time, if you find any threads come loose, please do not cut and simply weave them back through the body of the plushie to secure.
![](http://groveybears.com/cdn/shop/files/IMG_4848.jpg?v=1687398791&width=1500)
FAQs #2
Dispatch
All packages are shipped in 100% compostable envelopes.
All orders will be shipped within 2-3 business days. You will be able to select from the delivery time options available at check-out.
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FAQ #3
Custom orders
Custom orders will be accepted on a case by case basis
depending on my current capacity/availability. If you have a request for a custom order, please email me at emma@groveybears.com.