FAQ

FAQ #1

Care and washing

Hand wash or machine wash in cold water on a delicate setting.
Tumble dry at low heat on a delicate setting. Over time, if you find any threads come loose, please do not cut and simply weave them back through the body of the plushie to secure. 

FAQs #2

Dispatch

All packages are shipped in 100% compostable envelopes.

All orders will be shipped within 2-3 business days. You will be able to select from the delivery time options available at check-out.

FAQ #3

Custom orders

Custom orders will be accepted on a case by case basis
depending on my current capacity/availability. If you have a request for a custom order, please email me at emma@groveybears.com.